Product help
Lenso Help Center
Set up your studio, connect a project request, prepare product and shot details, invite a client, and manage review, billing, storage, and team access.
These guides describe current Lenso product behavior. Use the linked policy pages for legal, privacy, billing, and security details.
Start here
What are you trying to do?
Set up Lenso for your first client job
Verify the studio owner's email, complete the studio profile, create the first job, invite a client, record a client decision, and release the final files.
Set up briefs, project requests, and shot-list intake
Choose a brief template, connect a structured request to the studio website, review verified submissions, create a job, and import product and shot rows.
Set up Lenso
Start and prepare a job
- Briefs, project requests, and shot-list intake
Configure templates, choose public request fields, review verified submissions, convert a request, create a studio-entered job, and import CSV or XLSX shot rows.
- AI Brief Assist
Use optional AI to draft structured request fields from plain text, then review every suggestion before it is applied or submitted.
AI drafts. People decide.
Work with clients
- Client area, review, and final files
Invite a client with project-specific access, share proofs, keep comments tied to the work, record requested changes or approval, and release final files.
- Invoices and approvals
Understand the separate approval and payment records, optional connected Stripe invoices, release conditions, and current refund responsibilities.
Manage the workspace
- Storage limits
Understand included storage, counted files, quota measurement, upload behavior at the limit, storage packs, plan changes, and retention boundaries.
- Team roles and seats
Understand studio seats, Owner, Admin, and Member permissions, pending invitations, project visibility, role changes, and plan limits.
Need a direct answer?
Use the FAQ for concise product boundaries, Contact for a product, account, subscription, billing, or technical question, and Status for current service information.
Evaluating Lenso?
Review how Lenso works for product photography studios or compare the current plans. The Help Center remains the source for product instructions.