Comparison for ecommerce content studios
Lenso vs a contact form: a message, or a project your studio can start?
A contact form collects a name and a message. A Start a project request collects the service, the products, the shots, and the deadline, then waits for your review. This page shows what changes after the client clicks submit.
A contact form is enough when most of your work is one-off and each request needs a conversation first. Lenso fits when clients send recurring product work and the same questions get asked by email every time.
This comparison is written by Lenso. It compares Lenso with a generic website contact form, not with a specific form product.
Quick fit
A contact form collects:
- Name
- A free-text message
A Start a project request collects:
- The service: product photos, product video, AI content, or UGC clips
- Products and SKUs
- Shot or scene requirements
- References
- Deadline
- A confirmed email address
What happens after the client clicks submit
Contact form. An email arrives. You reply with questions. The details end up in a thread, a spreadsheet, and a shared folder.
Lenso. The request lands with your studio for review. Nothing is booked. When it fits, you convert it to a project and invite the client in one step. The brief, review, approval, optional invoice, and final files stay in that project.
Capability comparison
| Decision area | A contact form | Lenso |
|---|---|---|
| What the client sends | Name, email, and a free-text message | The service (product photos, product video, AI content, or UGC clips), products and SKUs, shot or scene requirements, references, deadline, and a confirmed email address |
| What happens next | An email arrives. You reply with questions. The details end up in a thread, a spreadsheet, and a shared folder. | The request lands with your studio for review. Nothing is booked. When it fits, you convert it to a project and invite the client in one step. |
| Where the work lives | A thread, a spreadsheet, and a shared folder | The brief, review, approval, optional invoice, and final files stay in that project |
What the client sends
- A contact form
- Name, email, and a free-text message
- Lenso
- The service (product photos, product video, AI content, or UGC clips), products and SKUs, shot or scene requirements, references, deadline, and a confirmed email address
What happens next
- A contact form
- An email arrives. You reply with questions. The details end up in a thread, a spreadsheet, and a shared folder.
- Lenso
- The request lands with your studio for review. Nothing is booked. When it fits, you convert it to a project and invite the client in one step.
Where the work lives
- A contact form
- A thread, a spreadsheet, and a shared folder
- Lenso
- The brief, review, approval, optional invoice, and final files stay in that project
When to keep your contact form
- You sell one-off shoots that need a call before any details.
- You get fewer requests than you can comfortably answer by email.
- You want general messages (press, hiring, partnerships): keep the form for those, and add Start a project next to it.
What stays the same
- Your website. Lenso hosts the request page; you add a link, a button, or an embed.
- Your decision. You review every request.
- Your client list. Lenso does not send you clients.
What Lenso does not do
No custom domain. The request page and client links are hosted by Lenso.
No automatic booking, quote, or scheduling.
Questions about a contact form and Start a project
Can I keep my contact form and add Start a project?
Yes. Many studios keep "Contact" for general messages and use "Start a project" for work.
Do I need to rebuild my website?
No. Lenso hosts the request form. Add it to the site you already have with a link or embed. Your marketing site stays where it is.
Does the request become a booking?
No. The client confirms their email, then your studio reviews the request. Nothing becomes a project until you choose to create it and invite the client.
What this page is based on
Lenso Start a project request
Official source reviewed 2026-11-13
Describes the request Lenso hosts. This page does not review a named contact-form product.
A contact form here means a generic website form with a name, an email, and a message. It is not a review of any named form tool.
This page does not compare Lenso with a named contact-form product or trademark.
Related resources
See what a Start a project request collects.
The demo shows the request landing with the studio, then the brief, review, approval, and final files that follow when the studio creates the project.